Privacy Policy
This Privacy Policy explains how IGFirstERP collects, uses, and protects information when you use our services.
1. Information We Collect
- Business account details (company name, email, phone number, users).
- Operational data you enter in ERP (sales, inventory, contacts, transactions).
- Integration data (for example WhatsApp, e-commerce, payment, and API events).
- Technical logs for performance, security, and support troubleshooting.
2. How We Use Information
- Provide ERP features, reports, notifications, and automation.
- Improve stability, prevent abuse, and maintain security.
- Support customer requests and service operations.
- Comply with lawful obligations and audit requirements.
3. Data Sharing
We do not sell your personal data. We only share data with trusted processors and integrations needed to operate the service (for example cloud hosting, communication providers, payment platforms, and approved connectors).
4. Data Retention
We keep data for as long as your account is active and as required for legal, tax, fraud-prevention, and operational obligations.
5. Security
We apply reasonable technical and organizational controls to protect data. No system is 100% risk-free, but we continuously improve safeguards and monitoring.
6. Your Rights and Requests
You may request access, correction, or deletion of eligible personal data by contacting support@igfirst.com.ng.
7. Third-Party Platforms
When you connect third-party services (including Meta/WhatsApp), their own policies and terms also apply to data processed through those platforms.
8. Policy Updates
We may update this policy from time to time. Material changes will be reflected on this page.